Shipping Policy

Domestic Shipping (Within Australia)

At SixStringShooters, we offer several shipping options for deliveries within Australia:

Standard Shipping

  • Delivery time: 3-5 business days
  • Cost: Free for orders over $300
  • Orders under $300: Flat rate of $15

Express Shipping

  • Delivery time: 1-2 business days
  • Major cities: $25
  • Regional areas: $35

Same-Day Delivery

  • Available only in Sydney metropolitan area
  • Orders must be placed before 11am AEST
  • Cost: $45

International Shipping

We ship to select international destinations:

Standard International

  • Delivery time: 7-14 business days
  • Cost: Calculated based on weight and destination
  • Starting from $50

Express International

  • Delivery time: 3-5 business days
  • Cost: Calculated based on weight and destination
  • Starting from $100

Shipping Restrictions

Please note the following restrictions:

  • Certain items may require special shipping arrangements due to size or value
  • Some remote locations may have extended delivery times
  • International orders may be subject to customs duties and taxes
  • We cannot ship to PO boxes for certain large items

Order Tracking

All shipped orders include:

  • Tracking number provided via email
  • Real-time tracking updates
  • Delivery confirmation

Insurance

All shipments include:

  • Full insurance coverage for the item's value
  • Protection against loss or damage during transit
  • Signature required on delivery for items over $500

Shipping Timeframes

Please note:

  • Processing time: 1-2 business days
  • Business days are Monday through Friday
  • Holidays may affect delivery times
  • Weather conditions may cause delays

Contact Information

For shipping inquiries:

  • Company Name: SixStringShooters
  • Phone: +61 2 9267 8764
  • Email: ask@sixstringshooters.com
  • Address: 313 Elizabeth St, Sydney NSW 2000, Australia
  • Business Hours: Monday-Friday, 9am-5pm AEST